Friday, February 11th is 211 Day

United Way’s 2-1-1 has been connecting people to vital services in their communities for years. When there’s a crisis, who do you call? If it’s a life-threatening emergency, you call 911. But what if you can’t pay your electric bill? Or you need childcare? Or legal help? Sauk Valley residents can call 2-1-1, a free three-digit phone number that will connect them to the help they need.

National 2-1-1 Day, celebrated on February 11th (2/11) each year, recognizes 2-1-1, a free confidential information and referral service that connects residents of Whiteside and Lee Counties to essential health and human services 24 hours a day, 365 days a year either online or over the phone.

United Way of Lee County (UWLC) and United Way of Whiteside County (UWWC) maintain a large and comprehensive database of health and human services in the Sauk Valley area. Every day, highly trained contact specialist help callers find assistance for serious issues such as food insecurity, housing crisis, homelessness, mental health and substance abuse. With a database of more than 1,000 programs and services, 2-1-1 is the first place Sauk Valley residents turn to in order to find the resources they need.

In addition to the 2-1-1 phone number, the 2-1-1 website ( is constantly updated and includes advanced search features that make finding resources in our community even easier. Texting is a new option, simply text 898-211 to reach the 2-1-1 support specialists.

UWWC and UWLC and Culver’s are celebrating 2-1-1 day on February 11 th with $2.11 concrete mixers or cheese curds. Visit Culver’s in Rock Falls or Dixon for a treat on February 11th and remember to call 2-1-1 when social service help is needed.

About 2-1-1

2-1-1 is a free health and human service information and referral service, with a continuously updated database of more than 300 agencies and 1,000 programs and services. Free, confidential assistance is available 24 hours a day, 7 days a week, every day of the year online at and over the phone by dialing 2-1-1or via text at 898-211. 2-1-1 has organizational accreditations from the Alliance of Information and Referral Systems (AIRS), and the contact center is certified by the American Association of Suicidology for crisis intervention.

2-1-1 provides services with support from United Way of Lee County and United Way of Whiteside County.

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