City of Dixon Utility Payments

During the time that our City Hall lobby is closed City of Dixon Utility customers may pay their water/wastewater bills in the following ways:

 By phone at 815-288-3381 (during normal business hours)
 Via Xpress Bill Pay at
 Placed in the drop box at City Hall (observe recommended social distancing guidelines)
 U.S. Mail

Dixon City Hall
121 W. 2 nd Street
Dixon, IL 61021
Hours: Monday-Friday 8:00am to 4:30pm
Phone: 815-288-3381

We ask that all Dixon utility customers do their best to continue to make timely payments, but we understand that under these difficult circumstances delays may occur.  Rest assured that residents will not have their services interrupted due to delayed payment issues and late fees will be temporarily waived. Payment plans will be developed at the conclusion of this event to assist customers who have fallen behind on their payments due to the Covid-19 outbreak.

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